Job Description

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PacifiCorp is seeking customer-centric candidates to grow and sustain our commitment to a culture of customer service excellence, environmental sustainability inclusion & belonging.

General Purpose

Design and troubleshoot telecommunications and network communications systems. Responsibilities include provide provisioning and programming of telecommunications or network equipment including phone systems, remote terminal devices, switches, routers, and asynchronous transfer mode equipment; and specifying and ordering carrier services from telecommunications providers and phone companies. 

Responsibilities

• Design major networking or communications systems. Create networking diagrams and implement complex network programming on phone systems and network systems. 
• Serve as a consultant to other business units for solving networking or communications needs. (
• Serve as project manager on major projects or system upgrades.
• Create documentation on all projects and keep documentation updated.
• Write equipment specifications and purchase equipment for projects. 
• Design and test new telecommunications or network systems as required by the company. (
• Make budget recommendations for construction projects and future system requirements.
• Analyze system problems and implement solutions.
• Write job specifications and equipment specifications for contract jobs. (0-5%)
• Lead systems capacity planning to manage technology changes and growth and make recommendations for approval by senior management. 
• Provide technical leadership to staff. 
• Provide technical input to assist in development of project planning. 
• Perform any additional responsibilities as requested or assigned. 

Requirements

• Bachelor’s Degree in Computer Science, Information Technology, or related field; or equivalent work experience. (Typically four years of additional related, progressive work experience would be needed for candidates applying for this position who do not possess a Bachelor’s degree. A minimum of two years additional directly related technical experience is required.)
• Five years of telecommunications or networking experience.
• Ability to document design of systems using computer aided drafting program or equivalent software.
• Advanced knowledge of trunking, circuit design, SONET, TDM, T1s, ISDN, Frame Relay, voice mail, PBX administration and scripting, ATM microwave and radio communication.
• Knowledge of large call center operational requirements.
• Advanced knowledge of information technology terms, equipment, systems, functions, and major vendors.
• Effective oral and written communication skills. 
• Effective analytical, problem-solving, and decision-making skills.
• Ability to prioritize and handle multiple tasks and projects concurrently. 

Additional Information

Req Id: 113329 
Company Code: PacifiCorp
Primary Location: SALT LAKE CITY
Department: PacifiCorp Corporate 
Schedule: FT 
Personnel Subarea: Exempt
Hiring Range: $103,800 - $134,200
This position is eligible for an annual discretionary performance incentive bonus of up to 15.00% of salary.

Benefits: Health care, retirement, paid time off, tuition assistance, paid short-term and long-term disability, paid bereavement leave. For more information, please visit:  

Employees must be able to perform the essential functions of the position with or without an accommodation.

PacifiCorp is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or religious creed, age, national origin, ancestry, citizenship status (except as required by law), gender (including gender identity and expression), sex (including pregnancy), sexual orientation, genetic information, physical or mental disability, medical condition, veteran or military status, familial or parental status, marital status or any other category protected by applicable local, state or U.S. federal law.

Unless otherwise required by law, all offers of employment are contingent upon the successful completion of a background check and drug screening including for marijuana. While marijuana is legal in several states, including Oregon, a positive test for positions in Oregon may disqualify a candidate. The company complies with the laws of Washington and California and only obtains and considers positive tests for marijuana in safety-sensitive positions or those covered by U.S. Department of Transportation regulations.

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