Job Description

The Resident Services Specialist is responsible for supporting Sagora's Assisted Living communities as needed in support of the Resident Services team. This position will assist in directing and coordinating resident care to ensure company guidelines are met while following all state guidelines and regulations. In absence of the community Resident Services Director, this position supervises the resident services department, coordinates staffing needs, develops care plans, works with physicians and discharge planners, operates within department budget, and communicates with family members.

Sagora Senior Living is one of the top 50 senior housing operators in the United States, offering independent living, assisted living, and memory care services. We are looking for compassionate and caring individuals to join our team to uphold our "Residents First" philosophy. We offer a competitive compensation and benefits package along with additional company perks.

Our Core Values are Commitment, Empowerment, Communication, Excellence, and Teamwork!

If you are looking for a rewarding position and a great company culture, we urge you to apply!

Responsibilities:

• Act as or along-side the Resident Services Director of the community, assisting in all responsibilities of the head of the Resident Services department
• Ensure all Sagora standards are in place and provide feedback and training as needed
• Plan and delegate work assignments, ensuring effective scheduling
• Provide case management services to residents
• Facilitate and encourage family involvement with residents
• Assist in coordination of resident move-in and move-out to ensure a smooth transition for resident and family
• Investigate incidents, identify safety hazards, and implement corrective actions in a timely manner
• Develop and monitor resident service plans
• Coordinate wellness activities
• Ensure regulatory compliance and participate in management and agency surveys

Skills/Requirements:

• Must be a graduate of an accredited school of nursing, RN/LPN
• Ability to travel nationwide with limited notice
• Candidate must live in Dallas-Fort Worth or within an hour of a major airport near one of our communities in Florida
• 3 or more years of management experience in an Assisted Living or Memory Care community in a similar role
• Must be able to communicate effectively with residents, families, physicians, and associates
• Strong written communication and computer skills
• Availability to work outside of normal operating hours including evenings and weekends is required if needed. Our On-Call nurses will take clinical call in evenings.

Benefits:

• On Demand Pay – Request a pay advance and get paid the same day!
• Discount and rewards program – use for electronics, food, car buying, travel, fitness, and more!
• Health/ Dental/ Vision/ Disability/ Life Insurance
• Flex Spending Account
• Dependent Care Flex Plan
• Health Savings Account with employer contributions
• 401(k) Retirement Savings Plan with company matching!
• Paid time off and Holiday pay
• Associate Assistance Program – counseling services at the other end of the phone!
• Referral Bonus Program – earn money for referring your friends!

Sagora does not accept unsolicited resumes from headhunters, recruitment agencies or fee based recruitment services. Sagora is an equal opportunity employer and will consider all applicants without regard to race, marital status, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law.

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