Job Description

About Haven Health

Haven Health is a primary care company built for LGBTQ+ people.

We bring together inclusive care, trusted providers, and technology designed to give LGBTQ+ people full control over their healthcare experience. Offered both in-person and online, our hybrid services meet patients where they are. Our first in-person location in Los Angeles will serve as the blueprint for a national network of Haven Health locations.

Our vision is to build the first healthcare infrastructure that hears, responds, and adapts to the needs of the community it serves—where care and identity are fully integrated so that LGBTQ+ people can thrive.

Our Principles

At Haven, our principles guide everything we do:

• Lead With Heart – Whether patients, teammates, or partners, we meet every person where they are through empathy and respect.
• Fight Fiercely for Patients – We advocate relentlessly for what patients need to ensure their access to affirming, high-quality medicine.
• Advance Care, Boldly – We push medicine forward, combining cultural insight with clinical evidence to deliver care that truly reflects our community.
• No Gatekeeping – We believe patients deserve to know what's going on behind the scenes and have the right tools to make informed decisions about their health.

The Opportunity

We're seeking a Physician Assistant (PA-C) to join our clinical team and help deliver compassionate, affirming care to LGBTQ+ patients across their lifespan. You will manage a diverse panel of patients, offering acute, chronic, and preventive care, both in-person and via telehealth visits. This is a chance to shape primary care medicine with a forward-looking, culture-focused environment, re-designing care delivery, and shaping the future of LGBTQ+ primary care.

What You'll Do

Clinical Care

• Provide comprehensive care—including acute, chronic, and preventive visits—for patients across the lifespan.
• Diagnose, treat, and manage a wide range of conditions (e.g., hypertension, diabetes, STIs, mental health, gender-affirming care).
• Perform in-office procedures when appropriate.
• Order and interpret labs, diagnostics, and imaging; manage prescriptions; and complete documentation per Haven Health clinical protocols.

Telehealth & Virtual Care

• Deliver care through secure telehealth visits and asynchronous communication.
• Manage clinical inboxes, follow-ups, and continuity of care across channels.

Collaboration & Culture

• Work in close partnership with physicians and medical assistants to ensure seamless patient flow.
• Contribute to a collaborative, inclusive, and affirming team culture.
• Provide input into clinical protocols and quality improvement initiatives.

Quality & Growth

• Track and contribute to clinical quality and performance goals.
• Support pilot programs and new service lines as Haven Health scales.
• Help refine playbooks and protocols to expand Haven Health's model nationally.
• Support the rollout of new treatments and services (e.g., allergy therapy, wellness offerings, preventive care pilots).
• Participate in clinical research, innovation initiatives, and care model testing.

Who You Are

Must-Haves (Non-Negotiables)

• PA-C with a current license in California.
• Graduate of an accredited PA program; NCCPA certified.
• Experience in treating LGBTQ+ patients.
• 3+ years of clinical experience in primary care, family medicine, or related outpatient specialty; or 1+ year with relevant fellowship or urgent care exposure. 
• Proficiency in EHR systems and telehealth workflows.
• Excellent diagnostic and clinical judgment, especially in an outpatient setting.
• Strong interpersonal skills—able to build trust across diverse patient populations.
• Commitment to confidentiality (HIPAA), safe prescribing, and regulatory compliance.

Strong Pluses ( You'll thrive if you have these)

• Experience with hormone therapy, sexual health, or transgender healthcare.
• Experience in a startup or fast-scaling healthcare operation.
• Involvement in quality improvement, protocol development, or care model design.
• Advanced skills in EHR reporting tools, project management, or clinical informatics.

Mission Fit (We care deeply about aligning with people who…)

• Approach challenges with a fresh perspective and a growth mindset—seeking solutions rather than defaulting to “no” or “that's how it's always been.”
• Value inclusion, accountability, and empathy in team leadership.
• Embrace innovation; excited to pilot new treatments, contribute to research, and help expand what primary care can look like.
• Are excited to help build something transformative from the ground up.

Why Join Us?

• Competitive salary and benefits tailored for you.
• Mandated paid time off to prevent burnout.
• A chance to build a new national model for LGBTQ+ primary care.
• Opportunities for personal growth, leadership, and innovation.
• A team-first culture built on dignity, transparency, and purpose.

Haven Health is proud to be an equal opportunity employer. We are committed to building a team that reflects the diversity of the community we serve and encourage applicants of every background, identity, and life experience to apply. 

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