Job Description

About the Dental Receptionist Position

Our dental office is looking for an experienced energetic, mature, compassionate dental receptionist. We treat our patients with the utmost respect while instilling a calming atmosphere, bringing smiles to all who enter our doors. Your warm smile will welcome patients as the first step in for treatment prior to seeing the dentist. The position is Monday thru Friday, with some Saturday coverage needed also. We look forward to meeting you!
 Applicants should have dental office experience, be comfortable with computers and have a pleasant phone demeanor. Familiarity with all insurances, including HMO, a plus.

Dental Receptionist Responsibilities

• Welcome customers in the dental office
• Schedule appointments
• Maintain accurate patient records and assist with payment procedures
• Sterilize instruments according to regulations

Dental Receptionist Requirements

• 2 years experience as dental receptionist
• Receives, records and responds to inbound telephone calls
• Welcomes and registers new patients upon their arrival, clearing any questions, problems or collection issues before handing patient off to clinical staff
• Notifies doctor and clinical staff of the patient's arrival
• Manages appointment schedule according to doctor's specifications
• Follows up on lab cases that are due
• Accurately verify and maintain current insurance benefit information
• Understanding of health & safety regulations
• Good computer skills
• Excellent communication and people skills
• Attention to detail
• Well-organized and reliable
• High school diploma
• Additional certification or training is an asset

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